Retreat Cancellation Policy for Individual CCTMQG Members:

The CCTMQG organization is responsible for meeting the payment obligations to Trinity for the individual members.  The individual members pay their deposits and final payments to CCTMQG and the Treasurer deposits these checks into the guild checking account and then issues a cumulative check to Trinity covering the full amount of the deposits and final payments.  Individual members are not involved in the transactions with Trinity. 

If a member needs to cancel their registration for the retreat for any reason, the cancellation must be done in writing by email or mail to the guild retreat coordinator and not individually through Trinity. 

Cancellations for individual rooms are subject to a cancellation fee as follows.  Trinity does not view the cancellation fee as a penalty, but rather liquidated damages stemming from the challenges involved in offering the guest room to another party.

a.       Prior to and including 6 months before the start – 0% of the fee

b.       Less than 6 months but more than 3 months before the start – 50% of the Deposit

c.       Less than or equal to 3 months, but more than 10 business days before the start – 100% of the Deposit

d.       10 business days or less, including no shows – 100% of the room or room block cost.

Trinity will apply the appropriate cancellation fee to the guild and remit any credit or charge any shortfall to the guild.   The member will then be refunded or charged accordingly by the guild.  The guild cannot cover the cancellation fees or apply any monies remitted to any other activity or future retreats.

If via a waiting list or other method, another guild member offers to take the place of the member who cancels, both parties must work through the guild retreat coordinator to transfer any funds.  No money should pass between the members or directly with Trinity.